Senior CX/UX Designer
Wolters Kluwer
- Alphen aan de Rijn, Zuid-Holland
- Vast
- Voltijds
- convert complex business and customer requirements into actionable strategies and turn these into useful and usable designs.
- communicate complex problems and their solutions in a clear and convincing manner adjusting to your audience.
- promote the necessity of user research, discovery, and a lean approach to product development.
- collaborate with user researchers to gain insights and translate these into viable solutions.
- conduct usability testing to validate the solutions your team has found.
- coordinate with stakeholders across disciplines and country borders to ensure transparency of your work and create consensus.
- drive the efficiency of the design process in your own team and impact the way of working across other European design teams.
- highly skilled in finding simple design solutions to tricky workflow problems.
- familiar with a variety of research methods and can promote the right approach for the right context.
- experienced in collaborating in cross-functional and international teams.
- deeply familiar with concepts like Lean Product, Lean UX, User-Centered Design, Jobs to be Done, etc.
- fluent in English, both written and spoken.
- an expert in using common design tools such as Figma.
- Comfortable with taking initiative in an agile corporate context.
- Collaboration and communication
- Simplicity and clarity
- Inclusivity and accessibility
- Continuous improvement and iteration
- Data-driven decision making
- User-advocacy
- Big picture thinking
- Quality and attention to detail
- complex and challenging problems to tackle.
- a flexible, hybrid work setup.
- an engaged, diverse, and quality driven design team.
- ample growth and learning opportunities.
- a culture that celebrates diversity and values talent.